Update Your Business Hours on Google Business Profile

Prerequisites

Before you begin, ensure you have:

• Administrative access to your Google Business Profile account
• Your updated business hours information
• Google account credentials associated with your business
• Knowledge of any special hours for holidays or events

Instructions

Step 1: Access Your Google Business Profile

1. Navigate to business.google.com
2. Click Sign In if you're not already logged in
3. Enter your Google account credentials
4. Select your business location if you manage multiple locations

Step 2: Navigate to Business Information

1. Once logged in to your GBP dashboard, look for the left sidebar menu
2. Click on the Info tab in the navigation menu
3. This will display all your current business information

Step 3: Edit Business Hours

1. In the Info section, scroll down to find the Hours section
2. Click on the Edit button (pencil icon) next to your current business hours
3. This will open the hours editing interface

Step 4: Update Your Hours

1. Regular Hours: Modify the operating hours for each day of the week
2. Options for each day:
   • Set specific opening and closing times
   • Mark as "Closed" if you don't operate on certain days
   • Add multiple time slots if you close for lunch or have split hours
3. 24-Hour Operations: Select "Open 24 hours" if applicable
4. Temporary Changes: Use this section for temporary hour adjustments

Step 5: Add Special Hours (Optional)

1. Click Add special hours if you have different hours for holidays or special events
2. Select the specific dates that require different hours
3. Set the modified hours or mark as closed for those dates
4. This helps customers know about holiday closures or extended hours

Step 6: Save Your Changes

1. Review all your updated hours for accuracy
2. Click Apply to save your changes
3. Your updated business hours will be reflected on your Google Business Profile

Types of Hours You Can Set

Regular Hours

• Standard weekly operating schedule
• Different hours for each day of the week
• Option to mark specific days as closed

Special Hours

• Holiday hours and closures
• Temporary schedule changes
• Seasonal adjustments
• Special event hours

More Hours Options

• Service-specific hours (if you offer different services at different times)
• Appointment-only hours
• Drive-through or pickup hours
• Delivery hours

Important Notes

• Changes typically appear within a few minutes but may take up to 24 hours to fully update
• Special hours override regular hours for specified dates
• Your hours display in search results and on Google Maps
• Accurate hours help improve customer satisfaction and reduce negative reviews
• Consider adding special hours well in advance of holidays or events

Verification and Monitoring

After updating your hours:

• Search for your business on Google to confirm the new hours appear
• Check your Google Maps listing for accuracy
• Monitor customer questions about your hours in the Q&A section
• Update your website and other online listings to match

Best Practices

Keep Information Current

• Update hours immediately when changes occur
• Set special hours for all holidays and events
• Review and update seasonal hours regularly

Be Specific and Clear

• Use exact opening and closing times
• Indicate if you're closed for lunch
• Specify if hours vary by service or department

Plan Ahead

• Add holiday hours well in advance
• Consider customer needs when setting hours
• Communicate changes on your website and social media

Troubleshooting

If you encounter issues while updating hours:

Common Problems

• Changes not saving: Check your internet connection and try refreshing the page
• Edit button not visible: Ensure you have administrative access to the profile
• Hours not updating: Wait up to 24 hours for changes to fully propagate
• Special hours not working: Verify the date format and try again

Access Issues

• Can't sign in: Reset your password or contact Google support
• Wrong business selected: Ensure you're managing the correct location
• Permission denied: Verify you have manager or owner access

Additional Features

Google Business Profile App

• Download the mobile app for quick hour updates
• Receive notifications about customer questions regarding hours
• Update hours on-the-go during emergencies or unexpected closures

Bulk Updates

• If you manage multiple locations, you can update hours for several locations at once
• Use the bulk editing features for chain businesses or franchises