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Request Content or Image Changes on Your Website

To ensure we can provide the best service and make accurate changes to your website, please follow these guidelines when submitting content or image change requests.

Required Information for All Requests

1. Provide the Exact Page Location

Always include:

  • The complete URL or link to the page where changes are needed
  • Screenshots or video recordings showing the current content
  • Clear indication of exactly what needs to be changed

2. Visual Documentation

Screenshots are essential for precise changes. We recommend these Chrome extensions:

Top Screenshot Extensions:

  • Screenshotting - Full Page Capture: Captures entire webpage, including content below the fold
  • Awesome Screenshot & Screen Recorder: Offers annotation tools and editing features
  • Nimbus Screenshot & Screen Video Recorder: Provides comprehensive capture and editing options

Video Recordings are helpful for complex changes or demonstrating functionality issues:

Recommended Video Recording Extensions:

  • Loom: Easy-to-use screen recording with instant sharing
  • Fluvid: Professional screen recording with editing capabilities

Content Change Requests

Providing New Content

Option 1: Supply Your Own Content

  • Provide the exact text, formatting, or content you want added
  • Include any specific styling requirements (headings, bullet points, etc.)
  • Specify the exact placement on the page

Option 2: Request Content Creation

  • Provide a detailed brief about what type of content you need
  • Include key points, tone, and target audience information
  • Specify word count or length requirements if applicable

Image Change Requests

Providing Your Own Images

When supplying images:

  • Ensure images are high-resolution and web-appropriate
  • Provide images in common formats (JPG, PNG, SVG)
  • Include specific placement instructions

Requesting Stock Images

For Adobe Stock images, provide:

  • Detailed description of the desired image
  • Style preferences (professional, casual, modern, etc.)
  • Subject matter (people, objects, settings)
  • Color preferences if applicable
  • Mood or emotion you want to convey

Example descriptions:

  • "A professional businesswoman in her 30s smiling confidently in a modern office setting"
  • "A diverse group of people collaborating around a conference table in a bright, contemporary workspace"
  • "A serene landscape with mountains and a lake during golden hour"

Best Practices for Change Requests

Be Specific and Clear

Include:

  • Exact location of changes needed
  • Clear description of what should be modified
  • Desired outcome or final result
  • Any deadlines or urgency requirements

Organize Multiple Changes

For multiple requests:

  • Number each change request
  • Group related changes together
  • Prioritize requests if some are more urgent than others

Review and Approve

Before submitting:

  • Double-check all URLs and links
  • Ensure screenshots clearly show the areas needing changes
  • Verify that your content is final and approved
  • Confirm image descriptions are detailed enough

Submission Process

How to Submit Your Request

  1. Compile all required information using the guidelines above
  2. Organize your request clearly with numbered items
  3. Include all supporting materials (screenshots, videos, content, images)
  4. Send your complete request to our support team

What to Expect

  • Confirmation: You'll receive acknowledgment of your request
  • Timeline: We'll provide an estimated completion timeframe
  • Updates: You'll be notified of progress and any questions
  • Review: You'll have the opportunity to review changes before they go live

Common Mistakes to Avoid

  • Vague descriptions: "Make it look better" or "Change the image"
  • Missing URLs: Not providing the specific page location
  • Incomplete requests: Forgetting screenshots or detailed descriptions
  • Multiple emails: Sending separate requests for the same project

Technical Considerations

Image Requirements

  • Resolution: Minimum 1200px wide for banner images
  • File size: Under 2MB for optimal web performance
  • Format: JPG for photos, PNG for graphics with transparency
  • Compression: Optimized for web without quality loss

Content Guidelines

  • SEO-friendly: Include relevant keywords naturally
  • Accessible: Consider users with disabilities
  • Mobile-responsive: Ensure content works on all devices
  • Brand-consistent: Match your established tone and style

Support and Assistance

Need help or have questions?

Contact our support team at: support@growth99.com

When contacting support:

  • Include your website URL
  • Reference any previous ticket numbers
  • Provide as much detail as possible about your request

Our team is here to help you make your website exactly what you envision. Clear communication and detailed requests help us deliver the best results efficiently.